Q2 website user experience and online communications
The art of online communication
Customer experience research
Information architecture
Content strategy, audits and migration planning
Content editing and PDF optimisation
Website management and governance planning
Writing for the web training



At Q2, we have one goal in mind - to help our clients to really connect with their online customers. 

It’s time to reach out of the screen and communicate like you’re face-to-face. 

It all starts with a good plan. Content is king. Then it’s about reinventing your online language and experience to a kind that people can enjoy, use with relevance, and understand. 

We promise you’ll no longer be forced to make band-aid fixes in-house because outsourcing is too expensive. We’re the cost effective alternative, partnering with the best specialists to help you create amazing customer experiences.

Less digital.
More human. 

That’s what we care about. 

Let’s connect.

Useability Testing
First Click Testing
Sitemap Testing
Stakeholder Interviews and Surveys
Customer Personas
Customer Journey Maps
Information Architecture
Content Categorisation
UX Wireframes
Content Audits, Plans and Strategy
Content Migration/Population
Copywriting and Editing
Writing for the Web Training
PDF Accessibility
Management and Governance
  • Department of Fire & Emergency Services

  • Water for Food (Dept of Water)

  • Road Safety Commission

  • Department of Transport

  • Department of Mines and Petroleum


  • City of Canning

  • City of Kwinana

  • Shire of Harvey

  • Shire of Mundaring

  • City of Fremantle

  • City of Cockburn

  • City of Melville

  • City of Armadale

  • City of Bayswater

  • City of Mandurah

  • City of Rockingham

  • City of Joondalup 

  • City of Stirling 

  • Curtin University

  • Integral Development

  • Volunteer Marine Rescue Service

  • CCR Group

  • Australian Industry Group

  • Apple Storage

“Michelle is your go-to person on all things web design and development. She is energetic and very professional and quickly distills the essence of what is required for an organisation's web or intranet needs. I have known Michelle for over 10 years and can highly recommend her.”
Daniela Mattheys, Australian Industry Group
“Michelle is such a pleasure to work with. She is reliable, creative, full of excellent ideas and most of all she can translate these ideas into reality."
Michelle Rogers, Curtin University






“Thank you for going above and beyond as a contractor, taking [us] through such an insightful website customer experience research journey. The residents that you performed the testing and interviews with, commented on your professionalism and the care you took with them. The deliverables you produced through this process for the City exceeded expectations, as well as your ability to connect, communicate and work well with the team."
Laya Baker, City of Melville


“I really enjoyed the very hands on approach of the course where Michelle used our own organisation’s websites to illustrate each point she wanted to get across. It was great to work on improving them right there and then."
Gabriela Eiris, City of Stirling



Request a free mini website review - no obligation! 

Fill in the form and we will contact you ASAP.

0402 880 688

Success! Message received. We will be in touch asap.

  • LinkedIn - Black Circle


Michelle Kember, Director of Q2 - online communications and marketing


Art is a beautiful thing, and not just visually. Its power lies in an ability to connect with you emotionally.

At Q2, we may be online communication experts, but we’re also artists. Because everything that art brings to canvases and clay, Q2 brings to the online world.


It’s meaningful digital. And it’s how we’re helping countless businesses and organisations connect with their customers.